Layar EngageAI is an advanced chat and lead automation platform designed to empower SMEs throughout Malaysia and the ASEAN region. This innovative tool integrates AI-driven conversations, voice automation, and omnichannel support, enabling businesses to effectively capture leads, manage customer relationships, and drive revenue growth.
Offering localized support in Malay, Mandarin, Tamil, and English, the platform dismantles communication barriers while providing PDPA-compliant hosting to guarantee trust and data security.
Built for ASEAN
Designed in Malaysia with full support for Malay, Mandarin, Tamil, and English, helping businesses connect authentically with local customers.
Affordable & Scalable
Flexible SaaS pricing makes advanced AI automation accessible to SMEs of all sizes, with tools that grow as your business grows.
Multilingual Voice AI
First local platform offering natural voice conversations in multiple languages, breaking barriers in healthcare, education, retail, and services.
Secure & Compliant
Hosted on secure cloud infrastructure and fully compliant with Malaysia’s PDPA regulations to protect customer data.
Proven Impact
Already tested by SMEs to reduce costs, save time, and improve customer satisfaction through real-world use cases.
Seamlessly manage conversations across WhatsApp, web chat, and other digital platforms from one place. EngageAI ensures customers always receive timely, consistent responses, no matter which channel they use.
Move beyond basic text chat with human-like voice conversations in Malay, Mandarin, Tamil, and English. This makes customer interactions more natural and accessible, especially in industries like healthcare, education, and retail where voice remains essential.
Automatically collect customer details during a chat or call and populate forms instantly. Leads are intelligently routed to the right team or agent, ensuring no opportunity is lost and follow-ups are faster.
Turn conversations into transactions by allowing customers to browse, order, and pay directly in chat. This feature streamlines the buying process and boosts conversion rates for online retailers and F&B outlets.
Reduce manual work with AI-powered scheduling for clinics, schools, and service businesses. Customers can instantly view available slots and confirm bookings without human intervention.
Plan, launch, and track bulk or personalized marketing campaigns directly from the platform. EngageAI helps businesses reach customers during festive seasons, product launches, or promotions with measurable results.
Gain a complete view of customer interactions with detailed dashboards that track leads, funnel progress, campaign performance, and customer behavior. Exportable reports make it easy to share insights with managers or boards.
All data is hosted on secure cloud infrastructure that complies with Malaysia’s Personal Data Protection Act (PDPA), giving businesses and their customers peace of mind.
With a roadmap that includes advanced multilingual Voice AI, industry-specific templates, and an AI Bot Marketplace, EngageAI is continuously evolving to meet the future needs of SMEs.
Retail & E-commerce
Turn conversations into instant sales. EngageAI answers customer questions, recommends products, guides them through checkout, and even handles payments directly in chat. This shortens the buying journey and increases conversions.
Healthcare & Clinics
Patients can book appointments, check doctor availability, or get reminders without waiting for staff replies. EngageAI reduces front-desk workload while ensuring patients get faster, more reliable service.
Education & Training Centers
Parents and students can inquire about fees, courses, and schedules through AI chat or voice. The system provides accurate details, books campus visits, and captures leads for admissions teams to follow up.
Real Estate & Property Agents
Prospects can ask about property details, schedule viewings, and receive follow-ups automatically. EngageAI helps agents qualify leads faster and stay on top of inquiries without missing opportunities.
F&B & Hospitality
Restaurants and cafés can take orders, manage reservations, and promote seasonal offers. Hotels and service providers can use the platform to handle inquiries, upsell packages, and confirm bookings 24/7.
Professional Services & SMEs
From law firms to beauty salons, any business that books appointments, answers FAQs, or generates leads can reduce manual work and deliver a smoother customer experience with EngageAI.
Galleria, Jalan Teknokrat 6, Cyber 5, 63000 Cyberjaya, Selangor
